Frequently Asked Questions
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Our small community club does not have a formal booking system. We are currently looking into the possibility. Courts run on an first come first serve basis. Public court rules for when courts are full.
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We are a small community run club with no club house or funds to hire staff to manage the system.
We encourage all our members to be inclusive when courts are full.
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Players must vacate the court after 30 mins if others are waiting. The timer starts on the hour or half hour when the waiting player arrives. To show you are waiting for a court, place a racquet on the board to the right of the gate. The people on the court the longest are expected to give up the court after the half hour. You may go back in line to wait for another court time if you wish. Please see Club Rules for specific rules regarding this system.
Ex 1. All courts are full. 2 groups of players waiting. Court 1 & 2 had players on first at 5:00pm. The current players are guaranteed 30 mins of play and must then release the court to the waitlisted. They will leave at 5:30 to allow other members to play.
Ex2. All courts full. Court 2 had players on first at 6:55. They will have 30 mins play minimum and will release the court at 7:30.
Ex 3. All courts full since 6pm. Wait list of 4 groups of players. All courts released at 6:30 for first 3 groups. 4th group waits another 30 mins.
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Maximum one court will be used on a given day and time for lessons. Private lessons can only occur outside peak hours which are 5-9pm on week days.
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Please reach out to nima@tennisconnected.com who can advise you on selecting one of our certified instructors.
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You can pick up your shoe tag on most Round Robin days. Tuesday and Thursday 7:30pm, Sunday 9/9:30am. Look for Giacomo.
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The club is open to the public on Saturdays, Sundays and Statutory Holidays from 12-3. The gate will be left open. You do not need a shoe tag to play during this time.
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The shoe tag system helps us quickly identify members. The shoe tag must be worn on your shoe. Please do not try to cheat the system by sharing your shoe tag with non members. You can purchase a Guest Pass if you want to bring a guest. We want to value our paying members and keep our membership fees low.
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You can purchase a Guest Pass for $10. The QR code on the bulletin outside our courts will take you directly to the Guest Pass page. Thank you.
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The access code for the gate is emailed to you with your Confirmation Email once you become a member. Please check your “other” email or SPAM folder if you can’t find it. We often get members who used an alternate email for registering and can’t find their confirmation so please check all inboxes. Thank you!
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Please check SPAM or your other email accounts. Unfortunately our system prompts you to enter your email TWICE. We can’t seem to get rid of this. Sometimes people put two different email addresses in and this is often the issue when people can’t find their confirmation email. So please check all your accounts. Thank you!
