Frequently Asked Questions
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Our small community club does not have a formal booking system. We are currently looking into the possibility. Courts run on an first come first serve basis. Public court rules for when courts are full.
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We are a small community run club with no club house or funds to hire staff to manage the system.
We encourage all our members to be inclusive when courts are full.
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General Rules
Time slots: Courts change over exactly on the hour and half-hour.
Maximum play: You get a maximum of 30 continuous minutes.
Late arrivals: If you start late, you still must leave at the next half-hour or hour mark.
How to queue: Place your racquet on the board to the right of the gate to claim your spot.
Who leaves first: The players who have been on the court the longest must leave first when others are waiting.
Rejoining: You can put your racquet back on the board immediately to wait for another turn.
Please see Club Rules for specific rules regarding this system.
Example 1: If you start at 5:00 PM or 5:06 PM, you must leave at 5:30 PM if people are waiting.
Example 2: If you start at 6:45 PM, you must leave at 7:00 PM. You can line up again for the 7:30 PM slot.
Example 3: If the waitlist is longer than the number of courts, the extra players must wait for the next 30-minute rotation.
Example 4: If only one group is waiting, only the court that has been playing the longest must pack up.
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Maximum one court will be used on a given day and time for lessons. Private lessons can only occur outside peak hours which are 5-9pm M-Th, 5-8pm Fridays.
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Please reach out to nima@tennisconnected.com who can advise you on selecting one of our certified instructors.
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You can pick up your shoe tag on most Round Robin days. Tuesday and Thursday 7:30pm, Sunday 9/9:30am. Look for Giacomo or Tommy
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The club is open to the public on Saturdays, Sundays and Statutory Holidays from 12-3. The gate will be left open. You do not need a shoe tag to play during this time.
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The shoe tag system helps us quickly identify members. The shoe tag must be worn on your shoe. Please do not try to cheat the system by sharing your shoe tag with non members. You can purchase a Guest Pass if you want to bring a guest. We want to value our paying members and keep our membership fees low.
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You can purchase a Guest Pass for $10. The QR code on the bulletin outside our courts will take you directly to the Guest Pass page. Thank you.
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The access code for the gate is emailed to you with your Confirmation Email once you become a member. Please check your “other” email or SPAM folder if you can’t find it. We often get members who used an alternate email for registering and can’t find their confirmation so please check all inboxes. Thank you!
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Please check SPAM or your other email accounts. Unfortunately our system prompts you to enter your email TWICE. We can’t seem to get rid of this. Sometimes people put two different email addresses in and this is often the issue when people can’t find their confirmation email. So please check all your accounts. Thank you!
